Utilities (Water & Sewer)

IN-PERSON WATER PAYMENTS

As Mayor Musselwhite and City Department Heads continue to monitor the COVID-19 Pandemic, strategic plans will continue to evolve and adjust to ensure the safety of our citizens and employees.  We ask that citizens help in this effort by utilizing alternate methods of conducting business with the city rather than face to face transactions at City Hall.  Effective today, access inside the Water Department office is now restricted.  The Water Department will conduct all business via the drive thru at City Hall.  For your convenience, payments can also be made the following ways:
Online https://southaven.munisselfservice.com/citizens/default.aspx
Bank Draft or USPS
Drop boxes (see list of locations) https://southaven.org/Faq.aspx?QID=93

For more information please call the main city line (662) 280-2489 or the Water Department directly at (662) 393-7353 or visit www.southaven.org.  


Mission Statement


The City of Southaven Utility Department is committed to serving the needs of our residents, businesses, and visitors by providing high quality drinking water and wastewater disposal services. As stewards of our great resources, we strive for innovative ways of keeping cost down while maintaining the highest level of customer service possible both in the field and in our offices.

Promoting High Standards


The City of Southaven Utility Department was formed with the incorporation of the City in 1980. The Utility Department works 24 hours a day, seven days a week to deliver the highest quality services to our customers.

As a municipally owned utility company in one of the fastest growing areas in the State of Mississippi, we provide healthy drinking water, wastewater collection, and treatment for a constantly expanding service delivery area of residents, businesses, and industries.

Please contact us if you have any questions or concerns regarding water services.

*****Effective August 14, 2017*****

We will no longer accept walk-in utility payments or service accounts @ 5813 Pepperchase Dr. Southaven MS 38671. 

Please visit the Utility Department in City Hall at 8710 Northwest Dr. Southaven MS 38671 or click here to find a drop box