Animal Control

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1. Can you come to our home and pick up our animal?
2. Do you take animals from outside of Southaven city limits?
3. What animals do you shelter?
4. Can we call you after hours?
5. Are there other DeSoto County shelters?

Arts & Cultural Affairs

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1. How can I become a member of Forever Young?
2. What activities are offered to members of Forever Young?
3. What kind of social activities does Forever Young offer?
4. Do you offer tours?

Building Department

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1. What is your currently adopted building and fire code?
2. What accessibility guidelines do you use?
3. When do I need to call for an inspection?

Business License Information

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1. Do I have to obtain a business license?
2. Are there any businesses that have special requirements?
3. Can I get a listing of the new businesses that opened in Southaven last month?

City Clerk

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1. Where can I register to vote?
2. How do I file a report of claim against the City?
3. How do I make a public records request?

Court

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1. When is my court date?
2. Can I change my court date?
3. What forms of payment do you accept?

Fire / EMS

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1. How can I dispose of hazardous materials found within my home or garage?
2. What is the fire insurance rating for the City of Southaven?
3. How can I get a permit to burn and what can I burn?
4. What does the fire insurance rating mean for individual insurance rates?
5. Does Southaven require “Right to Know” reporting for hazardous materials in commercial properties?
6. Who do I call when I want to take a fire protection system out of service for repair or maintenance?
7. Who do I call if the fire hydrant is leaking or damaged, or somebody is stealing water from a hydrant?
8. Who do I call if I hear a fire alarm sounding or a fire sprinkler bell ringing?
9. What should I do if my child is playing with lighters, matches, or setting fires?
10. What do I do if I know about any unsafe condition that might cause a fire or other injury or contamination of the environment by hazardous materials?
11. How can I get a permit to burn and what can I burn?
12. What codes are enforced by the Southaven Fire Department?
13. Do I need to submit plans for review? How long does it take to complete the plan review process?
14. How many sets of drawings are required?
15. Can I obtain a list of permits that are required for construction or operations?
16. How do I schedule an inspection?
17. Is there a process for appealing interpretations of the Fire Prevention Bureau?
18. Does the Southaven Fire Department conduct annual inspections for existing buildings?
19. Can I obtain a list of requirements for the installation of specific items or systems?
20. How can I acquire a fire report from The Southaven Fire Department?
21. How can I acquire an EMS report from The Southaven Fire Department?

Home

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1. What are City Hall's hours
2. Where can I pay my water bill?
3. What recyclable materials does the City of Southaven collect, and where can I recycle them?
4. How do I make a public records request?
5. What recreational sports do you offer for children?
6. Can I get a listing of the new businesses that opened in Southaven last month?

Mayor's Office

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1. How do I go about making an appointment to see the Mayor?
2. How can we have the Mayor come and speak at our event?

Municipal Code Enforcement

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1. If I submit a complaint, are you going to tell them who made the complaint?
2. How long do you give someone to comply with a violation notice?
3. Can you tell me what you are doing in regards to the complaint I filed?

Parks & Recreation

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1. Do you have to live in Southaven to play recreational sports?
2. What recreational sports do you offer for children?
3. How old does my child have to be to play recreational sports?

Planning & Engineering

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1. When is the submittal date for development applications?
2. When are the public hearings for submitted applications?
3. What are the requirements for stormwater and development permits for the City?

Police

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1. How can I get a copy of a police report or accident report?
2. I need my fingerprints taken as part of an employment process, will the Southaven Police Department fingerprint me?
3. We have just moved into Southaven, how long do we have to replace our tags and driver’s license?

Public Works and Facilities

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1. Who do I call if a street light is out?
2. How do I report a traffic light problem?
3. How much does it cost for an additional trash container?
4. What recyclable materials does the City of Southaven collect, and where can I recycle them?
5. Does the City of Southaven recycle electronics or household hazardous wastes?
6. How does the City of Southaven work to control mosquito problems?

Utilities

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1. Where can I pay my water bill?
2. Can I pay my bill online?
3. My online water bill payment account says it is locked out. How can I unlock it?
4. Can I pay with a credit card?
5. How much does the city charge to have my water turned off for repairs?